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Data Insight Requests are stuck Canceling

CengizUnalan
Level 0

Hello,

I have cancelled a wrongfully started classifiation request. And it has been in canceling state for the last 6 days.

Where to look or force cancelation?

Regards,

1 REPLY 1

Rod_p1
Level 6
Employee Accredited Certified

Hello CU:

 

The databases needing synchroniation to display the job as cancelled are likely disconnected. Cycling the services to restart the connect may work or you could call Veritas Support to have someone log into your susyem to sync the status for you and correct the display as six days is long enough to cancel even a very large classification job.

 

Rod