11-12-2013 09:02 PM
Hello all,
We are in the middle of a Symantec DLP / Data Insight integration at the moment. Right now we are in early phase 1 data aquisition.
Currently I have gone through all the steps to connect/test connections from DLP to DI and import proper certs and such and the test connects are succeeding.
However, during review of incidents with the client they noticed the "Go to Data Insight Console" Clicking on it simply takes you to a browser warning page. I imported the cert into IE but then it only takes us to the Data Insight login page. Within the link there seems to be additional redirect information its trying to pass and the customer says they were told it provides a link to the Filer/File information of that incident. Is this the case? When I do a properties of that link its https://ms240dlpins01.XXXXX.XX/_redirect?filer_name=MS240CORP07&share_name=E%24&path_name=%2FSSCS-MA...
If so is there any other additional docs other than the admin guide that step through getting that to work? Attaching a screenshot of where its located.
If its only a link going to the Console login why does it try to pass additional redirect info? I also tried this while logged in and it still only directs to console.
Thank you,
Nathan
Solved! Go to Solution.
01-08-2014 02:20 PM
Hello Nathan:
The link within DLP (Data Loss Prevention) is a redirect page to the file within the workspace of the SDI (Symantec DataInsight) console. There is an interim page for security that requires the entry of the login credentials sufficient to access the workspace (assignment of roles is required within SDI to the userID).
Once the credentials have been entered it is expected that the redirect will take the user directly to the file, which is the archived PST in this case. There are requirements for this to function.
If you have met all the prerequisites, logged in as a user with appropriate access credentials and still have an existing problem then please open the online help assistance (Upper right link in the console) and enter DLP in the search box to get the steps to ensure the configuration is as you desire.
Post your steps and any errors and I can continue to guide you in configuration to allow you to gain access directly to the file you wish to remediate as noted in your incident report from DLP.
Rod
_________________________________________
Please let me know if this resolves your question?
01-08-2014 02:20 PM
Hello Nathan:
The link within DLP (Data Loss Prevention) is a redirect page to the file within the workspace of the SDI (Symantec DataInsight) console. There is an interim page for security that requires the entry of the login credentials sufficient to access the workspace (assignment of roles is required within SDI to the userID).
Once the credentials have been entered it is expected that the redirect will take the user directly to the file, which is the archived PST in this case. There are requirements for this to function.
If you have met all the prerequisites, logged in as a user with appropriate access credentials and still have an existing problem then please open the online help assistance (Upper right link in the console) and enter DLP in the search box to get the steps to ensure the configuration is as you desire.
Post your steps and any errors and I can continue to guide you in configuration to allow you to gain access directly to the file you wish to remediate as noted in your incident report from DLP.
Rod
_________________________________________
Please let me know if this resolves your question?