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Backup Exec 10 refuses to open.

DylCuz
Level 2

Whenever I open Exec 10, it closes straight away on with 'connecting to media server', literally tried everything, restarted services, reinstalled, edited permissions, ran as admin etc.. can't directly tell what's causing it either as it doesn't leave any log files like it didn't even run... anyone offer any help?

Here's the screen:

exec fail.png

It's not a problem with the server either as I can access the server normally, and the backups are working for multiple other users, just not me :\ I also have the same permissions as everyone else.

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Make sure that no antivirus that's installed isn't perhaps blocking the services from starting up!

VJware
Level 6
Employee Accredited Certified

This is actually BE 2010 and not BE 10 (BE 10 is a very old version) :)

and the backups are working for multiple other users, just not me :\ I also have the same permissions as everyone else.

To clarify, do you mean other users can open the console without any issues, but you are unable to ? And is this the DLO Admin Console or the DLO Agent which you are trying to launch ? Thanks.

 

Marianne
Level 6
Partner    VIP    Accredited Certified

Old post where the OP never came back to respond to attempts to help.

My 2c as closure to this discussion:

My guess that this is a compatibility issue.

I doubt that version 2010 supported Windows 7...