When Desktop and Laptop backup outlook pst files , the backup jobs will be hangs up on copy network status .
But i check the end user pc and Server network perfomration is normal .
can you help me o fix this?
About Case infomration
Desktop and Laptop Version : 9.0 SP1
DLO server OS : Windows Server 2012R2
End User Desktop OS : WIndows 10 64Bit
Domain User : Yes
PST Files : About 20GB Size (Enable vss Backup of outlook pst files after 120 min)
PST Backup with VSS
DLO Agent is unable to take a backup of PST files using VSS, even though the VSS feature is enabled for the user.
Ensure that the Volume Shadow Copy service is enabled on the user’s system. If VSS service is enabled, then the PST file may reside on FAT32 drive. VSS -enabled backups are not supported on FAT32 file system.
Source : https://www.veritas.com/content/support/en_US/doc/DLO_91_Readme
I have the same behavior on our customer. This is a big issue.
The PST file seems to continue backup when Outlook is closed. This was not the advantage of VSS ?