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DLO 7.5, moving desktop user agent to new Network storage location

NBU_13
Level 6
Accredited Certified

Hi,

I need help.

server - windows 2008 R2 SP1

Symantec DLO 7.5 SP1

we have 2 Network storage location, today I tried to movde Desktop Age nt user to new Netowrk storage location, its moved to new location successfully, but its not deleting user´s data in old Network Storage Location.

We have more then 600 users its very difficult to delete user´s data in old Network Storage location.

Moving 'Desktop Agent Users' to a new 'Network User Data Folder' will not delete the data in the old Network User Data Folder.

 

Anyone help me on this issue.

7 REPLIES 7

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Do you perhaps get a specific error message?

THanks!

inn_kam
Level 6
Partner Accredited

Here it is

 

Moving Desktop Agent users to a new network user data folder

Article:HOWTO23644  |  Created: 2010-01-01  |  Updated: 2011-07-30  |  Article URL http://www.symantec.com/docs/HOWTO23644
 

 

Moving 'Desktop Agent Users' to a new 'Network User Data Folder' will not delete the data in the old Network User Data Folder.

Article:TECH73753  |  Created: 2009-01-21  |  Updated: 2009-01-22  |  Article URL http://www.symantec.com/docs/TECH73753

 

Hope this helps

 

NBU_13
Level 6
Accredited Certified

Hi Craig,

No, there is no error message, I can able to move users data from one Network Storage Location to another Network Storage location, but as per DLO 7.5 Admin guide, it will delete user's data in source Network Storage location, once data transfer completed to destination Network Storage location, but for me, its not deleting in source location.

That is the issue.

 

Hi inn Kam,

Thanks, I already refered these URL, but 2nd URL for Backup Exec or Netbackup DLO older version not for Symantec DLO 7.5

 

inn_kam
Level 6
Partner Accredited

it wil took time as mentioned 30 mints

and also restart the DLO Admin Service and then check

NBU_13
Level 6
Accredited Certified

Hi,

I restarted DLO services and more then 2 days, its not deleting user´s data in old Network storage location

 

Santhosh_Bhanda
Level 5
Employee

Hi,

After storage location migration the data left over in the old storage location needs to be deleted manually after successfull move.
As far as admin guide content, it will be updated saying the same.

Thanks,
Santosh.

 

inn_kam
Level 6
Partner Accredited

Hi

 i have also tried in my lab environment , we have to delete it manually, it will not automatically delete