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DLO 7.5SP1 create dedupe server error

wangyuze_ian
Level 4

Hi all,

I got this error when I created a dedupe server by the wizard.

1.jpg

Then I checked all the services below, seems everything is fine.

2.jpg

And I confirmed that the UDP port 1434 and SQL server brower services are working well.

3.jpg

Pls help to figure it out,thanks in advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions

VJware
Level 6
Employee Accredited Certified

Usual reasons for this problem are if the DeDupe ports were not available or if the DeDupe Storesmart service was not running.

View solution in original post

4 REPLIES 4

VJware
Level 6
Employee Accredited Certified

Have you had a look @ this KB as other ports needs to be verified as well - http://www.symantec.com/business/support/index?page=content&id=TECH207128

wangyuze_ian
Level 4

I have no idea if there is any effect on other applications after I changed the port number.So I didn't follow the KB.

I tried to reinstall DLO software without uninstalling SQL server database.

After restart the server, it seems everything is working well. I can configure dedupe server and others.

But still no reason found about this problem.

VJware
Level 6
Employee Accredited Certified

Usual reasons for this problem are if the DeDupe ports were not available or if the DeDupe Storesmart service was not running.

wangyuze_ian
Level 4

Thanks for the explain : )