cancel
Showing results for 
Search instead for 
Did you mean: 

DLO Agent icon on windows 7

ssayeed
Level 0

After instalation of DLO agent ver 7.0 icon is not visible , initially we can see the icon but after logout or reboot the icon gets dissapered .

We can note that processes is running in task manager but icon doesnt appear even by clicking from programs menu.

 

Please advise if this is a konw bug.We have issue on around 250 machines.

 

Thanks

 

 

1 REPLY 1

SSwami
Level 4
Employee
Can you check what is the setting done under "user settings" in the profile? If the "Desktop Agent display settings" is set to "Do not display Anything", the agent icon will not be seen.