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DLO agent Crash

jaka_sanjaya
Level 3

Hi
I have problem regarding dlo agent. I managed to install the dlo agent on the computer. But I found a problem after the dlo agent is installed. After the dlo is installed, dlo will run as it should. But a few hours later dlo agent crashes and will be closed, then the backup will not work. Is there any problem with my dlo agent?
This error occurs on some computers that I have installed dlo agent.

Capture.JPG

And sometimes when i run dlo agent manually i get an error message and dlo will be closed again.

DLO error.jpgDLO error1.jpg

1 REPLY 1

Riyaj_S
Moderator
Moderator
Employee Accredited Certified

This appears to be an issue with a MS Office dll - mso20win32client.dll

Is repair of MS office tried?

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/faulting-module-name-m...

Thanks and Regards,

Riyaj