06-24-2013 12:51 PM
06-26-2013 03:16 PM
Hi Luis,
've had recently that the best practice in my opinion is that your customers have the same environment with respect to the versions, I mean, if you have a 64bit W7 must have a 64-bit Microsoft Office, so you can back up files hot , the same happens if you have 32 bits.
If you have a mixed environment, W7 64-bit and 32-bit Office, you have to close the Outlook so you can make backups of PST.
It is my recommendation, go long lines validating mentioned, I hope you serve.
Regards,