11-01-2018 12:26 PM
Hello,
I'm upgrading a Backup Exec 2014 to BE20 for a customer and they have integration between BE and DLO. Long story short, I found a lot of tmp.VRTSCLSIGNORE files inside the user data folders and I couldn't find any documentation regarding this issue.
First question... can I delete these files? It's taking a lot of disk space, and consuming data of backup.
Second one... what could be the root cause of these files been created? Since they are old files, I don't have logs or any other relevant information.
Thanks!
01-21-2019 08:31 AM
@bsilva wrote:Hello,
I'm upgrading a Backup Exec 2014 to BE20 for a customer and they have integration between BE and DLO. Long story short, I found a lot of tmp.VRTSCLSIGNORE files inside the user data folders and I couldn't find any documentation regarding this issue.
First question... can I delete these files? It's taking a lot of disk space, and consuming data of backup.
Second one... what could be the root cause of these files been created? Since they are old files, I don't have logs or any other relevant information.
Thanks!
I am also on the same waters and have the same question as you. Some help is appreciated.
Thanks in advance.
Regards,
Shane,
01-25-2019 12:54 PM
Hello Shane,
Actually I opened a case with Veritas support and after review logs/screenshots, this is what they asked me to do:
Please follow the below steps
Monitor for couple of days whether the issue persist and update me the status .
The issue seems to be resolved since then