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(Desktop and Laptop Option 8.0) Problem to restore pst files 2010 and 2013, Windows 8.1 and Windows 10 - Desktp

Clayton_Silva
Level 2

‎03-30-2016 05:50 AM

Dear
I'm trying to restore pst files outlook 2013 for windows station 8.1, the original folder, but this presented error in the restoration:
Failed to restore C:\ Users\Reception\DOCUMENTS\FILES OUTLOOK \ outlook.pst. Error reading the source file. The components of this file parts are missing or out of order

I am grateful for the help
 

1 REPLY 1

San01
Level 4

‎02-21-2017 05:44 AM

Hi,

This error could be seen due to file revision issues. Check if any revision is corrupted or missing.

If the above step is not solving your issue, try the following:

Check the bitness of the outlook and the bitness of the DLO agent installed. If the bitness of outlook differs with the DLO Agent, reinstall the DLO Agent and check.

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