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Dlo7.6.1 agents stopping randomly

Andrea_Gasparet
Level 3

Hello

I have a customer with 150 machines running the Dlo agents.

Now and then some of the agents stop doing their job and he needs to restart them. He gets alerts concerning licenses problems.

I have gathers the logs from his Dlo server with DloGather and EventViewer. Where should I look for troubleshooting this?

Thanks in advance.

Andrea 

2 REPLIES 2

VJware
Level 6
Employee Accredited Certified

He gets alerts concerning licenses problems.

I would first start with checking if licenses are installed on the DLO server, how many agents are the licenses for and how many agents are actually deployed.

Andrea_Gasparet
Level 3

Thanks Vjware, I am gonna check this.