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Veritas.com
Support

Either there is no default mail...

trevlantin
Level 3

‎10-27-2014 05:44 PM

Hi,

Since upgrading from Office 2007 to 2010, our users are now getting the message "Either there is no default mail client or the current mail client cannot fulfil the messaging request.  Please run Microsoft Outlook and set it as the default mail client" whenever they start Outlook. I also noticed that the PST files are not getting backed-up anymore. Is this an incompatibility issue between Office 2010 (64-bit) and Symantec BEX 12.5 DLO component?

 

Regards,

Trev 

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1 REPLY 1

VJware
Level 6
Employee Accredited Certified

‎10-27-2014 08:54 PM

Yes, this is an incompatibility. Have a look @ this KB as well - http://www.symantec.com/business/support/index?page=content&id=TECH136247

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