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Error DLO Agent

Hi!

I have a problem starting DLO Agent, displays a message:

"there is no email program associated to perform the requested action..."

 

check the file association is ok.

check register in regedit ok.

 

Details systems:

Windows 8.1 64bit

DLO 7.5 32bit.

Office 2013 64Bit

 

In windows 7 or 10, no problems.

 

your help please...

thanks!

6 Replies

Re: Error DLO Agent

...have you made sure this isn't a Windows 8.1 issue?

http://answers.microsoft.com/en-us/windows/forum/windows_8-ecoms/error-there-is-no-email-program-associated/4861b601-05f1-4287-b436-61bbac9708f4?db=5&auth=1

Re: Error DLO Agent

Which version of Outlook is installed on this client machine ?

Also, is Outlook set as the Default Email Program ?

Re: Error DLO Agent

This problem did not occur previously, begins installing DLO agent get the message. All other applications related to e-mail works properly.

Thank you for your answer.

 

 

Is DLO 7.5 updated with SP1

Is DLO 7.5 updated with SP1 ?

Since SP1 introduced support for Outlook 2013.

Re: Error DLO Agent

IS DLO 7.5 Build 75096a and i run LiveUdate not found upgrades.

 

thanks

That build is 7.5 and not 7.5

That build is 7.5 and not 7.5 Sp1.

Download SP1 from this link and install it manually - https://www.veritas.com/support/en_US/article.HOWTO85032