Error DLOlastbackupbyuser_en.rdl DLO 7.5 SP1

[chrissodead]

Hi professionals~

"An error occurred while running the report "Last Backup Status by User".

Please check the report file "DLOlastbackupbyuser_en.rdl" is correctly installed.(0x80040E07)

Only appears that a certain login user has this error message when users "DAY to DAY" reports are generated.

Has removed the admin's windows profile, but the error message came back after a few months later.

Has tried repair, and it didnt resolve the issue.

Not urgent but good to know. :)

What might be caused by this?

Registry ?

[VJware]

If you receive the report generation error only for a specific user, then its most likely an issue with the SQL permissions.

Using SQL Management Studio, do ensure this user is added under Security - Logins. Secondly, give this user "sa" / "sysadmin" rights.

If you receive the report error for any users, then check if the registry entries are correctly populated or not as per https://support.symantec.com/en_US/article.TECH188397.html

[chrissodead]

It only occurs reports for the "Last Backup Status By User" , when selected dates are checked.

There isn't any error message shown when the other filters are checked, other than "Days"

I have read the article but it doesnt applies, as i do not have the CLSID 

[VJware · Accepted solution]

If the issue occurs when selected dates are applied, you are probably facing this issue - https://support.symantec.com/en_US/article.TECH208857.html

[chrissodead]

Thanks this worked.

I didnt have SQL Management Studio installed, but what i did was change my current date format, to M/dd/yyyy.

and it all worked out, no errors.

[VJware]

Great, thanks for the update.