cancel
Showing results for 
Search instead for 
Did you mean: 

Error during remote agent insallation

irfanink
Level 4

I have install DLO on window server 2012 , after that i have install agent on remote system and it give me error . snapshot is already attached 

6 REPLIES 6

skhokhar
Level 4
Employee

Hi,

This is likely to be an acess/permissions related issue. Plese try this technote here: http://www.veritas.com/docs/100012150

Regards,
Sakib

@skhokhar i have already follow these steps 

Are you able to do a local install instead of a push install? From the client machine, open the DLOAgent share and run setup.exe to see if this works.

 

Regards,
Sakib

 

@skhokhar please guide me that how to install DLO agent locally ?

Hi Irfan,

When you install DLO, the Desktop Agent install files are placed in a share ("DLOAgent") in the installation directory and is available via a UNC path. So, from the client machine, browse to that UNC path. Essentially, this would be as follows:

\\<DLO_Server / IP_address of DLO Server>\DLOAgent\

Then run "setup.exe" to begin installing the DLO Agent locally.
If this works, the issue you have is likely to be related to your firewall/AV rules or security policies (access/permissions).


Regards,
Sakib

IgorBa
Level 2

Hello,

please double check, if service "Remote Registry" is configured for manual start on remote computer. If so, but not running, then start it.

Since Windows 8, this service is disabled by default.

Regards

Igor