12-04-2014 05:43 AM
Hello All,
I am using Symantec DLO 7.5 on Windows Server 2008 R2. Backups are completing successfully but the challenge is restores are failing with the error: "Error Reading source file. Deduplication failed."
I have tried restoring from the server, alternate computer, restore from the client, using "dlocommandu -emergencyrestore" but still failing to get the data restored. Please help and thanks in advance.
12-04-2014 08:01 PM
See if these help -
http://www.symantec.com/business/support/index?page=content&id=TECH211231
http://www.symantec.com/business/support/index?page=content&id=TECH216331
12-04-2014 11:06 PM
Hi VJware,
I followed those links and did what they instructed me to do but I am still getting the same error :(
12-04-2014 11:39 PM
It would be helpful to review verbose logging or better still, would recommend to log a formal support case.