11-08-2015 02:31 PM
Hi,
I wish to know if there are a way to change the credentials (user/password) that I used to install my symantec dlo server,
When I installed, I used the default domain administrator, I want to change to an user like dloadmin with admin privilegies because the default domain administrator account is going to be disabled.
I have the symantec dlo console on a windows server 2012 std and I running the version of DLO Symantec_Desktop_and_Laptop_Option_80075a_64-bit
I don't want to reinstall the clients one by one, I dont want to reinstall my windows server.
Thanks for your support
Solved! Go to Solution.
11-08-2015 10:01 PM
Just, change the account under which the DLO services run via services.msc. There is no need to reinstall anything.
Have a look @ this KB for the services and their accounts - https://www.veritas.com/support/en_US/article.TECH223492
11-08-2015 10:01 PM
Just, change the account under which the DLO services run via services.msc. There is no need to reinstall anything.
Have a look @ this KB for the services and their accounts - https://www.veritas.com/support/en_US/article.TECH223492
11-16-2015 07:18 AM
Hi, when I changed the following services
Symantec DLO Administration Service (Running)
Mindtree StoreSmart Dedupe Server Service (Running)
SQL Server (DLO) (Running)
SQL Server Browser (Running)
I get this error message, Communications with the DLO services are down. Check to see if DLO services are running
Do you have any idea how to fix this error and the possible solution?
11-16-2015 08:30 PM
Close the console.
Verify that all services are running (you didn't mention if the DLO Maintenenace Service was running or not) and relaunch the DLO console using "Run as Admin".
11-17-2015 05:29 AM
Yes, the DLO Mantenenace Service is running, I start the DLO console using Run as Admin but I get the same error message.
11-17-2015 06:03 AM
For your information
When I'm logged in with the new domain account that have admin privilegies, when I run the DLO Console with Run as Admin, I get the error message
But when I'm logged in with the default domain admin account the DLO Console start normally
11-17-2015 06:16 AM
It sounds like the new admin account does not have enough permissions as that of the default domain account.
Does the new account have appropriate SQL permissions such as 'sa' ?
11-17-2015 06:24 AM
I think I missing this SQL permissions, do you have any idea how to verify/change this?
11-17-2015 07:46 AM
Open a cmd and run the following -
sqlcmd.exe -E -S <SERVERNAME>\<INSTANCENAME> -Q "EXEC
sp_addsrvrolemember 'testdomain\DBAdmin1','sysadmin'"
Example
sqlcmd.exe -E -S MachineName\SQLEXPRESS -Q "EXEC
sp_addsrvrolemember 'testdomain\DBAdmin1','sysadmin'"
You can also add Sysadmin rights using SQL Management Studio.
11-17-2015 01:42 PM
Perfect, now its appear is working, thank you...