Installing DLO agent error

[Joao_Paulo_Amor]

Hi, I'm trying to install the DLO agent on a computer and it gave allways error on authentication On the event viewer i have this error DCOM was unable to communicate with the computer XXXXXXX using any of the configured protocols; requested by PID 3264 (C:\Program Files\Symantec\Symantec DLO\DLOConsoleu.exe). Can anyone help me Joao Paulo

[CraigV]

...make sure you can connect to the workstaion in question via TCP and name...it might be network-related.

Thanks!

[VJware · Accepted solution]

Start off with this - Event ID 10009 — COM Remote Service Availability - https://technet.microsoft.com/en-us/library/cc774368%28WS.10%29.aspx

Also, ensure these ports arte open - https://www.veritas.com/support/en_US/article.000058670