02-17-2020 06:30 AM
Hi;
I have problem to create users automatically or with the assistant, I have this error. Thank you for your help
02-20-2020 06:06 AM
This implies an underlying Operating System issue. Have AD account names or domains been changed ? Is the User you are attempting to create, in the same Domain as the DLO server and Administrator account ?
I would recommend that you log onto the DLO Admin Server desktop as the DLO Administrator account and which runs the DLO\SQL services, then try to create a new User again.
If that still fails, check the Event Logs as you may be getting an error logged there for similar and that may help point you to the cause.
04-08-2020 09:13 PM - last edited on 04-09-2020 03:06 AM by Marianne
“No mapping between account names and security IDs was done when enrolling user, changing or resetting password”. Here are possible reasons: The user name is invalid. Make sure that the name is entered correctly and the account of this user name belongs to the specified domain.
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12-23-2020 11:56 AM - last edited on 12-24-2020 12:11 AM by Marianne
The reason you are getting the "No mapping between account names and security IDs was done" is either because you now have an orphaned user account.
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