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PST is in use by another application

Chahal
Level 2

Desktop Laptop Option 8.0 Sp1, SP2, Sp3 have issue to taking incremental backup of pst. When DLO taking backup of pst I am not able to use outlook. Even my outlook is default application.  this issue is coming on my two Clients. they don't want VSS Full backup.

I have also tried to fix by fixmapi.exe but not working for me.

I have also tried to replace Mapi32.dll but same issue.

If there is any solution please shared with me.

 

2 REPLIES 2

Stephane_COLIN
Level 4
Partner Accredited Certified

Have you try to switch on "Message level incremental backup Backup" (profile --> Option --> Mail option) ?

 

Chahal
Level 2

Yes I have tried. This issue is coming in windows 7 on windows 8.1 or windows 10 is working fine.