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Problem with DLO 7.5 on Windows 7

gsi_office
Level 3

Dear all,

i installed DLO 7.5 on various operating system (Xp, Vista, Seven). But i have a problem on one PC with Windows 7.

When DLO agent start, after a few minutes windows return the following error:

"Application has stopped working"

I tried to run has administrator, but it doesn't work.

How can i solve this issue?

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions
4 REPLIES 4

gsi_office
Level 3

Thank You! I tried to run DLOAgent in compatibility mode "Windows Xp Sp2" but it doesn't work.

So i think i have to update to DLO 7.5 SP1.

I'll try it.

 

 

VJware
Level 6
Employee Accredited Certified

Have you tried running the DLO Agent in compatibility mode on the single affected system running Win 7 ?

Would you also enable verbose logging via the Desktop Agent and post/pm the logs.

 

gsi_office
Level 3

Thank you RahulG. I updated DLO 7.5 to 7.5 Sp1. Then i installed new agent on the pc and it works.