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Repairing DLO database finished with status: Failed

smithmich
Level 4

I am trying to run the C:\Program Files\Symantec\Symantec DLO>dlocommandu -reportinfogen -dbserver dlo-server -dbinstance BKUPEXEC command to get accurate report info. When I execute it runs for 20 minutes then dumps a lot of error info.

                        Data mining started...
Unhandled exception :ADODBError-_com_error: foundationerror=80040e14, comerr=800
40e14, nativeerror=102, conn=Provider=SQLOLEDB;Initial Catalog=DLO;Integrated Se
curity=SSPI;Net=dbnmpntw;Address=\\DLO-SERVER\pipe\MSSQL$BKUPEXEC\sql\query;Conn
ect Timeout=20, query=INSERT INTO FileTypeUsage(FTUUser, FTUExtension, FTUMachin
eName,FTUProfileName, FTUTime, FTUFileCount, FTUUsage)
VALUES ('Presswood','alumnipartners','PL39391','1 My Documents',convert(datetime

When I run the repair command it rturns a failure. We are not using Dedupe.

C:\Program Files\Symantec\Symantec DLO>DLODBUtils -repair
 
                Repairing the database...
 
 
                Repairing DLO database finished with status: Failed.
 
                Repairing Dedupe database finished with status: Succeeded.
3 REPLIES 3

CraigV
Level 6
Partner    VIP    Accredited

Hi,

 

You should have BEutility.exe in the installation directory...have you tried to repair the DLO database with this?

Thanks!

smithmich
Level 4

Thanks for taking time to reply.

I did run BEUtility.exe but my understanding is that it repairs the DEDB and not the DLO database.

I have a support case open but they are very slow to respond.

Verrittas
Level 3
Accredited Certified
Kindly check this article : http://www.symantec.com/business/support/index?page=content&id=TECH32401