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Report not found Error (0x8000FFFF)

santunez
Level 2
Partner

Hello Guys

I was installed Symantec DLO 7.6 and the platform is running but the reports is not can execute by a problem with CFR.DLL. When I running a report this have a messages of error:

Éxample:

An error ocurred while running the report ´Percentage Backup. Please check that the report file ´DLOPercentagebackupspeweek_en.rdl´ is correctly installed. (0x8000FFFF)

I can not resolved the problem :(

Thanks for your comments

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

First follow this KB. If this KB doesn't help, then try the second one - http://www.symantec.com/business/support/index?page=content&id=TECH223498

Verify if the registry entries are set properly or not as per http://www.symantec.com/business/support/index?page=content&id=TECH188397