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Unable to configure Desktop Agent

smithj
Level 6

Hi

I've seen the below alert occur on some users in the DLO Console. Is it anything to worry about?

       Unable to configure the Desktop Agent on computer 'computername' for user "domain\username". Error: Query timeout expired

I've checked a couple of users that this is happening to and their backups are up to date

Thanks

Jimmy

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

Are these alerts being generated at server side or client side ? Query failed usually refers connection or certain information query (usually when Automated User Assignments is used) failed towards the SQL server or AD.

Would you pls enable verbose logging via the console and PM me the logs.