03-20-2014 09:18 PM
HI,
leaves no restore any user, when I navigate to the user computer I have no data available.
using option search for files to restore, if you can restore files from all users, but the folders are not displayed when you select users.
Solved! Go to Solution.
03-21-2014 11:38 AM
refer to this link http://www.symantec.com/docs/TECH189373 (Unable to see files and folders in the Restore selections from the DLO Admin console)
I hope this helps
03-21-2014 03:05 AM
Hi,
1. Try launching console as Run as administrator and see if it works.
2. If not, check whether the SQL services are running with Domain Admin credentials.
Thanks,
Santosh
03-21-2014 10:02 AM
Tanks Santosh,
run the console as administrator and check the service are running with Domain Admin credentials.
however I still can not view folders.
Best Regars
Andres
03-21-2014 11:38 AM
refer to this link http://www.symantec.com/docs/TECH189373 (Unable to see files and folders in the Restore selections from the DLO Admin console)
I hope this helps
03-24-2014 04:25 PM
the sql service account was blocked, and I can see the files.
Tanks.