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Unable to restore

Veracruz
Level 3

HI,

leaves no restore any user, when I navigate to the user computer I have no data available.

using option search for files to restore, if you can restore files from all users, but the folders are not displayed when you select users.

error dlo.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions

lmosla
Level 6

refer to this link  http://www.symantec.com/docs/TECH189373 (Unable to see files and folders in the Restore selections from the DLO Admin console)

I hope this helps

View solution in original post

4 REPLIES 4

Santhosh_Bhanda
Level 5
Employee

Hi,

1. Try launching console as Run as administrator and see if it works.
2. If not, check whether the SQL services are running with Domain Admin credentials.

Thanks,
Santosh

Veracruz
Level 3

Tanks Santosh,

run the console as administrator and check the service are running with Domain Admin credentials.

however I still can not view folders.

Best Regars

Andres

 

 

 

lmosla
Level 6

refer to this link  http://www.symantec.com/docs/TECH189373 (Unable to see files and folders in the Restore selections from the DLO Admin console)

I hope this helps

View solution in original post

Veracruz
Level 3

the sql service account was blocked, and I can see the files.

Tanks.