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all the options are Greyed out - Adding new users etc

I'm trying to add new users but everything is greyed out.  See attached screenshot

I'm logged as administrator.

 

1 Reply

Re: all the options are Greyed out - Adding new users etc

Hi,

This issue occurs if the logged in admin user does not have the privileges to Add/Modify Users.
The Main DLO Admin needs to grant the Add/Modify privilege/Permissions to the sub-administrator.

You can refer the section “Managing Administrator Accounts" in DLO Administrator's Guide for more details.