Desktop and Laptop Option

Step By Step guide to download and install Veritas Desktop and Laptop Option

Step By Step guide to download and install Veritas Desktop and Laptop Option https://www.veritas.com/content/support/en_US/article.100047625 Veritas DLO Support site

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

Unable to Manage Dedupe Server: Could not Authenticate User

HI There, After adding the Dedupe Server, I'm unable to manage it and receiving: Could not authenticate user. Do you want to retry? I've tried logging in as the service account used to administer DLO and adding the account to the user_info table ...

Resolved! Unable to create technical support case

We unable to create technical support case. Because when I type product name of DLO (Desktop and Laptop option), shown below error message “no product found in this name”. So can you help me what is correct product name of DLO? Pls. find the attached...

dowload DLO trial version

Hi, I want to test the desktop and loptop option by trying to install a trial version of the product. I want t download the product but i do not know from where.? Can you please provide me with a direct link for the idownload ? Regards,

dlo8.0 unable to disable user - please enter correct password

hi i'm having an issue after upgrading to dlo8 agent. when i log into a laptop with a user that does not have a dlo account, i'm unable to select disable user without getting an error message saying "please enter correct password". if i press canc...

Resolved! Dedupe engine offline

Buen día, He instalado la consola de DLO 8.0, una ves configurado el perfil, asigando los clientes, storage y ubiación dedupe al momento de instalar el agente y correrlo comiensa a realizar un respaldo local pero no en red. Al ver los Logs del agen...

Resolved! Couple of questions on DLO 8

Hello, Couple of questions on DLO 8 1- What can be done to have a secure way to send backups to DMZ either locally or over the internet. Currently using Citrix remote access. 2- Will DLO work if the disk is encrypted by PGP on the user shares? ...

Resolved! Ghost Split

Hi I need to create ghost to 7.5GB data and to insert it to x2 4.7GB DVD media I’m using this command to create it: ghost64.exe -clone,mode=create,src=1,dst=3:1\XP1.gho ,split=3072 –sure –z9 On the first media I got windows PE and because of that...

Resolved! Upgrading from Client DLO 3.01.06 to 8.00.01

Hey All, We are currently upgrading and switching servers from DLO3.01 to 8.0. Our process is to create the user on the new server and push the client using the wizard. I am getting a significant number of failures and some of them can be pushed usi...

upgrade from sdlo 7.6 to 8.0 - rollback options

hi, i'm planning on upgrading my sdlo 7.6 environment (server 2008) to version 8.0 here are my proposed steps: enable blackout window shutdown dlo server and take snapshot perform update from 7.6 to 8.0 remove blackout window test a f...

Resolved! DLO Security and AD

We have a requirment for DLO 8 and i have a couple of quick questions: 1- What is the possibilty of a user accessing another users backups and getting data of them, for example the admin accessing/browsing another users data and reading it. 2...

Resolved! Symantec System Recovery Recovery 2013 License Purchase

I was a long time user of Norton Ghost. When I upgraded from Windows 7 to Windows 10 Ghost no longer worked. The documentation isn't very good but I managed to figure out that Ghost had become Symantec System Recovery 2013. I downloaded the trial ver...

Resolved! The desktop agent cannot start because the Network User Data Folder is has an unreadable or corrupt encryption key (7FFFFFFF)

I am using Symantec Desktop and Laptop Option 8.0 and am getting the following alerts on dozens of backups: The desktop agent cannot start because the Network User Data Folder is has an unreadable or corrupt encryption key (7FFFFFFF) It appears to ...

when launching a Desktop and Laptop Option (DLO) client. "The Software is either not configured or has been disabled by your Administrator"

When I launch Symantec DLO client. i got an error which says "The Software is either not configured or has been disabled by your Administrator". and DLO Client windows shows Disabled. So therefore, I am unable to customize and none of my files are...

Resolved! Symantec DLO 8.0 case study

Assuming that we want to deploy Symantec DLO on our HQ and for few branches by using single administrative console. Take note that we want to separate the storage/dedupe (each branch have their own storage) ; Do we need to deploy any separate edge/i...

Backup Exec 2010 Desktop Laptop Option Uninstall

Hi Guys I need help We have an issue with SDLO and need to uninstall it however I need to do a Silent uninstall preferably using SCCM. I have tried the following commands: msiExec.exe /Uninstall "Symantec Backup Exec Desktop Agent.msi" /quie...

DLO and Thunderbird

I have a problem with DLO and Thunderbird (https://www.mozilla.org/en-US/thunderbird/). Thunderbird saves messages to files which have no extension. When DLO wants to back up such file it starts "Calculating Delta". During this task Thunderbird can't...

Resolved! SDLO 8 Desktop angent problem on Windows XP

Hello, I have problem with SDLO 8 Desktop agent installed on windows xp pro SP3. I remotely installed desktop angent with successfull installation on windows xp. When common user, without administration rights, is log on, during backup whole pc fre...

Resolved! Desktop and laptop option 7.5

good night I have laptop and desktop tool option (DLO 7.5), Windows Server 2008, the mreyes user no longer works at the company, and his team were saved, but has been back user information above. My question now want to support the Information mreye...

DLO 8.0 - How to select C: and D: for back up

I need to back up some files which are stored in different foldes on C: and D: drives. How to set a profile?

Mac OSX agent fails connect DLO server

Hi, Mac system client fails to connect DLO serrver. Server is 2012R2 and DLO 7.6 SP1 Error at MAC is... Server seems to be OK, as Win clients can operate normally. MAC keeps fail, and won't able to start. 1433 open done in SQL. Error looks so b...

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