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Desktop and Laptop Option

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Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
  • 2251 Views
  • 6 replies
  • 6 kudos

DLO 7.5 SP1 on Windows 8.1

We are just starting to roll out DLO. I am running Symantec DL0 7.5 SP1 on Server 2008 R2. Running all the latest Windows and Symantec updates. We have had no issues with Windows 7, but Windows 8.1 seems to be problematic. We have one user on Wind...

Resolved! How to configure Deduplication DLO v7.5

Hello,  What is the best way to install DLO Deduplication Backup 7.5, otherwise different from regular disk backups.  Any idea of their experiences, to make an implementation with 200 customers?  Thanks for your time.

JavierTI_ by Level 3
Partner Accredited
  • 356 Views
  • 1 replies
  • 1 kudos

DLO reports ERROR

Hello, I can write to you I am karim of Deloitte Morocco and I have a little trouble on the report generation error check that the dlonobackup_fr.rdl file is installed and this for every file reporting. thank you for your return Karim

ksahmi by Level 3
  • 920 Views
  • 16 replies
  • 1 kudos

Backup running on Wi-Fi connections?

Hello,  yesterday was a new implementation of DLO 7.5 and after the first backup it is full, the client asked me if DLO supports if the computer was connected by Wi-Fi, I thought that protocols and networks should be as in a wired network but not if...

JavierTI_ by Level 3
Partner Accredited
  • 465 Views
  • 2 replies
  • 0 kudos

Unable to configure Desktop Agent

Hi I've seen the below alert occur on some users in the DLO Console. Is it anything to worry about?        Unable to configure the Desktop Agent on computer 'computername' for user "domain\username". Error: Query timeout expired I've checked a co...

smithj by Level 6
  • 82 Views
  • 1 replies
  • 0 kudos

DLO Keeps several file revisions

Hi, I'm running the DLO on desktops to backup their files, set it to saver 10 revisions in user data folder and 1 in network datafolder but ir keeps saving several revisions in network.    

Aprisa by Not applicable
  • 532 Views
  • 3 replies
  • 0 kudos

DLO Issue

Hi,   I`m getting those errors in event viewer . many jobs are failing. ID 0  [Error],"WebServerRequest::RunWebRequest: curl error code = 3; curl error message = <url> malformed" , [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGE...

Orionex by Level 4
Employee Accredited
  • 380 Views
  • 2 replies
  • 0 kudos

Resolved! Deleting users using dlocommandu

Hi Would you be able to let me know what the correct command is to delete users using the dlocommandu? I've tried DLOcommand -delete -U domain\username but it returns the following:         Usage: DLOCommandu [remote-server-options] command [comma...

smithj by Level 6
  • 459 Views
  • 2 replies
  • 2 kudos

Outlook PST error in Symantec DLO 7.5

Hi, I am facing one specific issue as I am able to restore a pst file but unable to open/save any attachments. I found two such cases, and we are facing lots of escalation in our Environment. I checked the Backup logs file as well and found that eve...

unable to load restore option

Hi Team, We are using Symantec DLO 7.5 sp1 on win-2008 r2 server. On the restore pane we are not able to restore the user's data. I had attached the screenshot. We are not using Dedupe feature.   Thanks    

mayu by Level 4
  • 55 Views
  • 3 replies
  • 0 kudos

Symantec Desktop & Laptop Option ?

Hello everyone, Our organization have 40 desktops, now my boss want to backup files and folders (mostly MS Office file) on those desktops to a NAS on the system. I want to ask if Symantec Desktop & Laptop Option can do this ? Can it schedule backup ...

G_R by Level 2
  • 547 Views
  • 7 replies
  • 1 kudos

DLO 7.0 Console does not start

Hello,  try updating version 7.5 but the wing fell so abortion services, from there I get the following error, how can I get out of this problem.  My current version is 7.0.  Thank you.

JavierTI_ by Level 3
Partner Accredited
  • 521 Views
  • 7 replies
  • 0 kudos

Resolved! Mgmt of DLO Agents

We currently have a Backup Exec 2010R3 environment running on a Windows 2008 R2 server connected to a Quantum Scaler i40 tape carrier. We are going to evaluate the DLO agent but backup 10 - 20 laptops and desktops but arent clear on the management o...

Unable to install 5 user Desktop and Laptop option

Hello, We run Backup Exec 2010R3 on a Windows Server 2008R2 system and use a LTO4 tape drive for backup. We have installed the Windows agent on a XP system and can use that to make backups without problems. When we install the agent on a W7/64 syst...

WimN by Level 3
  • 693 Views
  • 13 replies
  • 0 kudos