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Desktop and Laptop Option

Discussion Posts

Useful Desktop and Laptop Links

Adminstrator's Guide (EN) 9.5Best PracticesQuick Reference Guide for DLO Installation and ConfigurationInstall PrerequisitesSoftware Compatibility ListHardware Compatibility ListSizing CalculatorQualification Details with Cloud Service Providers (Mic...

klauskresnik by Moderator
Employee Accredited Certified
  • 6 replies
  • 6 kudos

DLO 7.5 Backups Stalling

We're running DLO 7.5 on a new install to replace our existing v6 DLO. Instead of an upgrade we've started again and so far have just 60 clients running for testing before a full deployment. Most clients get some way into a backup and then stall, sit...

Resolved! Symantec DlO agent issue

Hi, i am try to install symantec Dlo agent on windows 7 pc.but it is not happening i am getting erro pl see error deatisl below.   the program can't start because MSVCR71.dll is missing from you compouter try to reinstalling the program to fix the pr...

support46 by Level 3
Partner Accredited
  • 2 replies
  • 0 kudos


Please > ineed your help i have cd bootable ghost but when i reinstalling that again ...the recover not compeleting be coz that massge will apperance  ( cannot open GHOSTERR.TXT )

Need Info to Upgrade DLO server

Hello All, Currently we are using DLO 6.1 Mp7 and we are planning to upgrade to 7.5, can we upgrade directly or need to upgrade first to 7.0 and later on to 7.5? if we upgrade will we face any issue of restore with already existing backup data? pleas...

john10 by Level 6
  • 1 replies
  • 1 kudos

move the desktop user data folder

hi,i just upgrade dlo 7.0 to 7.5 and i configure the dedupe storage location has directed by admin guide. but user data is not backup to dedupe location that i configure instead data is backing up to previous location. while try moving the user data ...

tunji by Level 4
Partner Accredited Certified
  • 2 replies
  • 1 kudos

Statut dernière sauvegarde inconnue

Bonjour, Dans la console DLO, dans l'onglet "Restore" j'ai des postes pour lesquels le statut de la dernière sauvegarde est inconnue. Ce statut ne change jamais même après des mois. Quelqu'un aurait il une idée? Merci

Resolved! DLO Console fails to start after deleting computers

Hi I deleted 47 users from the DLO Console, which usually takes a considerable amount of time and the console hangs until the delete is finished. This time after the deletes processed the Console needed to be closed. Now I am unable to restart it. I ...

smithj by Level 6
  • 9 replies
  • 1 kudos

Backup .ost file

Hi everyone, Someone know if is possible take a backup the .ost files and which is the best practice? I hope somebody can help me. Thank you in advance!

Starone_0623 by Level 3
Partner Accredited
  • 3 replies
  • 0 kudos

GSS problem

I have recently created a winpe 4.0 bootable USB and it works great except for 2 problems. First, I can only image 1 laptop at a time (multicast not working), and second, I get a prompt " press any key to boot from USB." I want the laptop to auto-boo...

DLO on Win 8 Pro

Hi Amy, I am new to the Symantec range. I am trying to get the trial version of Desktop and Laptop backup running on my PC. When I extract and run setup.exe the software continually goes back to Symantec DLO has detected that there are pending system...

Niall7 by Level 2
  • 3 replies
  • 1 kudos

Resolved! DLO Error: There is a problem with configuration on this computer. The Desktop Agent will remain disabled until the problem has been corrected by your administrator. Your administrator has been notified

  Hello,   Some of my users have their DLO clients disabled when they log in to a machine. The clients show the following error until the user opens the DLO Interface and clicks Refresh: "There is a problem with configuration on this computer. The De...

yakima by Level 3
  • 3 replies
  • 1 kudos