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Desktop and Laptop Option

Discussion Posts

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
  • 6 replies
  • 6 kudos


Please > ineed your help i have cd bootable ghost but when i reinstalling that again ...the recover not compeleting be coz that massge will apperance  ( cannot open GHOSTERR.TXT )

Need Info to Upgrade DLO server

Hello All, Currently we are using DLO 6.1 Mp7 and we are planning to upgrade to 7.5, can we upgrade directly or need to upgrade first to 7.0 and later on to 7.5? if we upgrade will we face any issue of restore with already existing backup data? pleas...

john10 by Level 6
  • 1 replies
  • 1 kudos

move the desktop user data folder

hi,i just upgrade dlo 7.0 to 7.5 and i configure the dedupe storage location has directed by admin guide. but user data is not backup to dedupe location that i configure instead data is backing up to previous location. while try moving the user data ...

tunji by Level 4
Partner Accredited Certified
  • 2 replies
  • 1 kudos

Statut dernière sauvegarde inconnue

Bonjour, Dans la console DLO, dans l'onglet "Restore" j'ai des postes pour lesquels le statut de la dernière sauvegarde est inconnue. Ce statut ne change jamais même après des mois. Quelqu'un aurait il une idée? Merci

Resolved! DLO Console fails to start after deleting computers

Hi I deleted 47 users from the DLO Console, which usually takes a considerable amount of time and the console hangs until the delete is finished. This time after the deletes processed the Console needed to be closed. Now I am unable to restart it. I ...

smithj by Level 6
  • 9 replies
  • 1 kudos

Backup .ost file

Hi everyone, Someone know if is possible take a backup the .ost files and which is the best practice? I hope somebody can help me. Thank you in advance!

Starone_0623 by Level 3
Partner Accredited
  • 3 replies
  • 0 kudos

GSS problem

I have recently created a winpe 4.0 bootable USB and it works great except for 2 problems. First, I can only image 1 laptop at a time (multicast not working), and second, I get a prompt " press any key to boot from USB." I want the laptop to auto-boo...

DLO on Win 8 Pro

Hi Amy, I am new to the Symantec range. I am trying to get the trial version of Desktop and Laptop backup running on my PC. When I extract and run setup.exe the software continually goes back to Symantec DLO has detected that there are pending system...

Niall7 by Level 2
  • 3 replies
  • 1 kudos

Resolved! DLO Error: There is a problem with configuration on this computer. The Desktop Agent will remain disabled until the problem has been corrected by your administrator. Your administrator has been notified

  Hello,   Some of my users have their DLO clients disabled when they log in to a machine. The clients show the following error until the user opens the DLO Interface and clicks Refresh: "There is a problem with configuration on this computer. The De...

yakima by Level 3
  • 3 replies
  • 1 kudos

Resolved! Symantec DLO 7.5 .log directories

Hi We are having issues where the .logs directories of certain users are filling up with millions of logs. Even though the console has been set up to purge these directories for logs older than 14 days, some .logs folders keep log files from 6-12 mon...

smithj by Level 6
  • 15 replies
  • 1 kudos

Move existing DLO clients to a new Server

  Hi everyone: Does anyone know of a document that explains how to move DLO (2010) clients from one server to another server (different name and different IP). I've tried uninstalling the client, rebooting and the reinstalling the client from the new...

yakima by Level 3
  • 2 replies
  • 0 kudos

Resolved! DLO Migration from winxp to win7

We are planning to migrate hundreds of users from WinXP to new Win7 computers. The migration includes copying the user profile and files. The DLO servers and storage locations will remain the same. Is there any way to copy the NDUF files in DLO from ...

Ivan_P by Level 4
  • 1 replies
  • 0 kudos

Excluding users from Backing up in DLO 7.5

Hi Can you exclude certain users from backing up to the DLO server? We have a generic user that may sometimes logon to a system that has the client installed, I would like to set this user up so that their information is not backed up Thanks Jimmy

smithj by Level 6
  • 2 replies
  • 0 kudos

Resolved! DLO and windows 8

I have got Symantec to say 100% that DLO does not work on a RT surface. I have a client with a surface with Windows 8 pro on it.   They do not say it will work but will not say it does. Has anyone tried or have this working on one? Mike    

mli7777 by Level 5
  • 3 replies
  • 0 kudos