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Desktop and Laptop Option

Discussion Posts

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
  • 3346 Views
  • 7 replies
  • 7 kudos

DLO on Win 8 Pro

Hi Amy, I am new to the Symantec range. I am trying to get the trial version of Desktop and Laptop backup running on my PC. When I extract and run setup.exe the software continually goes back to Symantec DLO has detected that there are pending system...

Niall7 by Level 2
  • 475 Views
  • 3 replies
  • 1 kudos

Resolved! DLO Error: There is a problem with configuration on this computer. The Desktop Agent will remain disabled until the problem has been corrected by your administrator. Your administrator has been notified

  Hello,   Some of my users have their DLO clients disabled when they log in to a machine. The clients show the following error until the user opens the DLO Interface and clicks Refresh: "There is a problem with configuration on this computer. The De...

yakima by Level 3
  • 3767 Views
  • 3 replies
  • 1 kudos

Resolved! Symantec DLO 7.5 .log directories

Hi We are having issues where the .logs directories of certain users are filling up with millions of logs. Even though the console has been set up to purge these directories for logs older than 14 days, some .logs folders keep log files from 6-12 mon...

smithj by Level 6
  • 1825 Views
  • 15 replies
  • 1 kudos

Move existing DLO clients to a new Server

  Hi everyone: Does anyone know of a document that explains how to move DLO (2010) clients from one server to another server (different name and different IP). I've tried uninstalling the client, rebooting and the reinstalling the client from the new...

yakima by Level 3
  • 721 Views
  • 2 replies
  • 0 kudos

Resolved! DLO Migration from winxp to win7

We are planning to migrate hundreds of users from WinXP to new Win7 computers. The migration includes copying the user profile and files. The DLO servers and storage locations will remain the same. Is there any way to copy the NDUF files in DLO from ...

Ivan_P by Level 4
  • 336 Views
  • 1 replies
  • 0 kudos

Excluding users from Backing up in DLO 7.5

Hi Can you exclude certain users from backing up to the DLO server? We have a generic user that may sometimes logon to a system that has the client installed, I would like to set this user up so that their information is not backed up Thanks Jimmy

smithj by Level 6
  • 208 Views
  • 2 replies
  • 0 kudos

Resolved! DLO and windows 8

I have got Symantec to say 100% that DLO does not work on a RT surface. I have a client with a surface with Windows 8 pro on it.   They do not say it will work but will not say it does. Has anyone tried or have this working on one? Mike    

mli7777 by Level 5
  • 515 Views
  • 3 replies
  • 0 kudos

Continuious backup of nsf file

After upgradring to DLO 7.0 (prvious BE 2010 DLO) the backup has gone insane. It backups up the nsf almost continuously. When computer startup, it starts the backup of the archive nsf file, leavin end user to wait for it to finish before he can open ...

Resolved! Restore old system via ghost

Hello -- I have an old system that I need to restore into a VM -- The ghost backup was done with version 9 or 10 of ghost. I have the CD and tried to  boot it in a VM .... the CD started to boot then just stopped at "please wait"  showing on the cons...

fpefpe by Level 2
  • 624 Views
  • 3 replies
  • 0 kudos

Backup source path c:\Users\user\Desktop - 3759407109

Hi Would you know why one user is getting the below errors when trying to backup?            Backup source path: C\users\user\Desktop - 3759407109            Backup source path: C\users\user\Favorites - 3759407109            Backup source path: C\use...

smithj by Level 6
  • 168 Views
  • 0 replies
  • 0 kudos

problem de l'installation de l'agent DLO a distance

bonjour, j'ai un problème quand je veux installer un agent DLO sur un poste client windows 7 à distance depuis le serveur 2008 après la sélection de poste dans l'arboraissance des pcs et après la saisie du compte administrateur et le mot de passe de ...

kibal by Level 2
  • 1061 Views
  • 6 replies
  • 0 kudos

DLO 7.5 Agent, Silent Install

Hi I have set up a silent install of the DLO 7.5 agent for deployment on users systems. I'm wondering when it is installing the agent, can the pop ups showing the installation of Microsoft Visual C++ be hidden? I want it to be completely silent      ...

smithj by Level 6
  • 1857 Views
  • 8 replies
  • 0 kudos

Archive file running all the time

Hi   I have DLO 7.0, and the archive file is runnig all the time, even though i have checked that NUDF already have 2 revisions stored of that particular nsf file.  Delta Transfer file is activated and incremention backup is also activated. Is it goi...