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Desktop and Laptop Option

Discussion Posts

Useful Desktop and Laptop Links

Adminstrator's Guide (EN) 9.5Best PracticesQuick Reference Guide for DLO Installation and ConfigurationInstall PrerequisitesSoftware Compatibility ListHardware Compatibility ListSizing CalculatorQualification Details with Cloud Service Providers (Mic...

klauskresnik by Moderator
Employee Accredited Certified
  • 1980 Views
  • 6 replies
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Resolved! Needs information about restore pst files

Hello, I'm testing DLO on my test environnement. All is running good but I've question about PST contents restore. Maybe, I've misunderstood something, but I would like to restore PST content since Desktop Agent. Only options are to restore PST entir...

AntBar by Level 5
  • 276 Views
  • 2 replies
  • 0 kudos

Error Operation aborted V-138-57364-16

Hello all, We upgrade the DLO from BE2010 to DLO 7.0, after the upgrade the product works fine. But after a few weeks, the system sent error when the administrator try to enter to the console. Please see the attached picture. I searched for this erro...

donk2000cl by Level 4
Partner Accredited
  • 323 Views
  • 3 replies
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Resolved! Create image from partition above 3TB

  Hi All, I’m using WinPE 3.1 with Ghost 11.5 I’m able to create an image of Disk that has 3.3 TB (GPT drive), but cannot create image of a partition inside that has 2.5 TB, a smaller partition on the same volume of 0.9 TB does not show any problem ...

Resolved! DLO Report Error.

We have installed Symantec DLO 7.0 in our environment,but whenever we run the report we get some not installed properly error, backups are working fine  , I am attaching the snapshot of error, thanks a lot in advance.    

IdrisEzzy by Level 4
Partner Accredited
  • 242 Views
  • 1 replies
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Incorrect Network User Data Folder Information

Hi, I have recently started from scratch with our DLO configuration. By this I mean I deleted all user accounts from the server, removed Automated User Assignments and Profiles and started again.   My problem is that since reinstating the service to ...

MWEaton by Not applicable
  • 143 Views
  • 2 replies
  • 0 kudos

Huge DLO network traffic

Hello, We deployed DLO to some users at a branch office which is just some kilometers away. NBU DLO 6.1, SQL, and storage location is at HQ data center. WAN link is 30 Mbps MPLS. DLO profile is configured to use incremental message level and VSS meth...

Deka by Level 3
  • 181 Views
  • 0 replies
  • 1 kudos

Resolved! Windows 8 Support ETA Please

Windows 8 has been available to corporate customers since August.  How much longer do we need to wait to get Win8 support for DLO? Am I the only one that finds this delay unacceptable?

ElHeffe by Level 3
  • 1003 Views
  • 11 replies
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Resolved! Does DLO 7.5 exist?

I have read several posts that people are using DLO 7.5, however I do not have any upgrade notification for the same. I opened a case with Symantec and was told that there is no such thing as DLO 7.5. Plesae shed me a light here.

Deka by Level 3
  • 250 Views
  • 4 replies
  • 1 kudos

Resolved! .dmp File Viewer For DLO Dump Files

I'm trying to read .dmp files generated from a DLO version 7 client. I've tried using the Windows Debugging Tools SDK but it doesn't recognize the Symanetc .dmp files. Can anyone recommend a viewer? Thanks!

mari by Level 4
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Migrating to SDLO in different server

Hi all, I must be do a migration from BE 2010 DLO to SDLO in a different hardware. I searched in knowledgebase of Symantec but there aren't any information. The escenario is that exist this product and it's working fine, but they need update their ha...

donk2000cl by Level 4
Partner Accredited
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Update the storage according to new profile

Hi all, When we create the profiles for users normally we start with the suggested by the system, but according the time, we discovered that is necessary tuning for exclude some files not needed for backup and only use disk space. Well after the tuni...

donk2000cl by Level 4
Partner Accredited
  • 168 Views
  • 1 replies
  • 0 kudos

dlo sloution

hi, actaully I have done the installtion of Dlo 7.0 as well as also run the agent on client machine but i am gettind some problem while taking backup & when i open dlo agent on client machine then click on status status bar showing disable ....this s...

support46 by Level 3
Partner Accredited
  • 469 Views
  • 7 replies
  • 0 kudos