unable to configure the desktop agent

[chidi]

Hello All,

Does anyone have idea what could be causing below error after installing DLO 7.5 sp1 on windows 8 pro (build 9200)?

Information V-138-57364-7 - unable to configure the desktop agent. No settings found for the current user and no automatic user assignment.

P.S Some windows 8 users are ok and all configuration has been done from DLO console.

Thanks and regards

[CraigV]

Hi chidi,

Moved to a new forum topic...read below:

http://www.symantec.com/docs/TECH45603

http://www.symantec.com/docs/TECH63690

Thanks!

[chidi]

Alright then, i will go through the documents and revert asap.

[chidi]

I have tried creating the user following below technote before now.

http://www.symantec.com/business/support/index?page=content&id=TECH45603

The following was the error i got, failed to create user share for \\backupserver\storagegroup\username. no mapping between account names and security ID`s was done.

Thank you

[chidi]

Please any idea for this error?

[lmosla]

although this is for a slightly different error please review this link to verify the correct permissions are being accessed.

 http://www.symantec.com/docs/TECH66528