07-20-2012 05:22 AM
Hi All,
We are using Backup Exec 2010 R3 DLO on Win2k3 Enterprise server.
One of DLO agent Failed to open DLO console with error, “ Microsoft Visual C++ Runtime Library ‘’.
Agent OS is WIN 7.
For more information kindly find attachment.
Kindly Assist.
Thanks,
Vinayy
07-20-2012 05:28 AM
Hi,
Run a repair of DLO on the workstation concerned.
Thanks!
07-28-2012 04:09 AM
Hi,
We have already performed Repair and reinstall activity on system, but issue is same.
Kindly assist.
Regards,
vinayy
07-29-2012 08:29 AM
08-05-2012 11:11 PM
Check for Microsoft Visual Studio 2005 or Microsoft Visual Studio 2008 installation on the client system.
2. In case installed, then follow the step 3 to install the latest update, as per version, or else follow step 4 to download and install Microsoft Visual C++ Runtime.
3. Download the following patch as per the requirement:
Visual Studio 2008:
Visual Studio 2005:
4. Install the Microsoft Visual C++ 2005 runtime:
Microsoft Visual C++ 2005 Redistributable Package (x86): http://www.microsoft.com/en-us/download/details.aspx?id=3387
Microsoft Visual C++ 2008 Redistributable Package (x86):http://www.microsoft.com/en-us/download/details.aspx?id=29
5. Reboot the machine.
6. Launch the DLO agent.
Let us know if that helps.
Also can you confirm on how many machines this issue is seen? Is this with just one client?