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Discover Accelerator searches and holds

EdiscPro
Level 2

If we have a Case created containing multiple searches(which place items on hold), is there a method to lift the hold from one search but not the others?

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TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

No, you can not remove holds from specific searches.

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3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

No, holds are applied at the case level.  All accepted searches in the case will have their items on hold.

EdiscPro
Level 2

Thanks, I do understand that but can I lift the hold on specific searches? I only see the option to lift holds on the entire case.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

No, you can not remove holds from specific searches.