08-10-2009 09:00 AM
I'm working with Discovery Accelerator at the moment and I'm wondering what the story is with the search functionality within a case
You create a case and you do your search/ searches. Now as far as I can tell the only means of review to see if your search results are right is the number of records returned? that's why the underlined statement below in the DA help confuses the hell out of me.
The only way I can look at the results is by accepting them for review, Once I have done that I can't modify the search if it wasn't right. Because I can't then remove an incorrect search I have to delete the case and start again. I have to say it seems to me to be one of the most unintuative features of the whole system and I'm a lead infrastructure analyst who put EV and a SAN in, what the hell happens when I unleash this on the users?!?!?!? They are going to go nuts!!
Can someone confirm if this is the correct understanding of how it should operate, it's doing my head in!!
When you have created a case, you must search for information to include in it. This process involves the following activities:
Running one or more searches on the relevant vault stores for suitable information. Discovery Accelerator offers a wide range of search criteria from which to choose: words and phrases to look for, date ranges, message size, author and recipient addresses, and more.
Studying the search results to assess their suitability, and then either accepting or rejecting the results.
Solved! Go to Solution.
08-15-2009 07:10 AM
08-11-2009 03:18 AM
08-15-2009 07:10 AM
11-16-2009 10:59 AM
11-16-2009 11:23 AM
11-16-2009 11:47 AM
I am actually under the "Research" TAB and when I highlight the search I've just created. This seach still shows a "Pending Acceptance" status.
It only shows an "Archives" button at the bottom of the screen without a "Results" option next to it.
Thanks,
Dennis
11-16-2009 11:47 AM
I am actually under the "Research" TAB and when I highlight the search I've just created. This seach still shows a "Pending Acceptance" status.
It only shows an "Archives" button at the bottom of the screen without a "Results" option next to it.
Thanks,
Dennis
11-16-2009 11:54 AM
11-18-2009 10:06 AM
11-18-2009 10:07 AM
11-18-2009 10:27 AM
11-18-2009 12:56 PM
Screenshot did not display entire screen but the search name has been selected within the center bar and its in a "Pending Acceptance" state.
11-18-2009 01:21 PM
11-19-2009 08:13 AM
11-19-2009 08:13 AM
12-04-2009 12:36 PM
07-24-2017 08:16 AM
i wrongly selected the search and it is accepting mode. how i can stop the accepting. any resolution