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Error message

kwonkt
Level 2

I'm user of  the Discovery Accelerator V 9.0

After clcking "Printable" tab in Review set, following error message show up

"Error:  Object reference not set to an instance of an object"

(OS :Window 7.0)

What to do ??

3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

So you can review items ok and they show in the Review pane, you just get the error when you open the Printable view?

Also, is your machine a 64 bit OS?

Do you have a different computer you can try the client on?

It would also be helpful to know if there are any event in the DA server event log.

kwonkt
Level 2

That's correct. I can previiew all items but just get the error when I open the printable view.

And My machine is 32 bit OS.... In a different computer, the same error message shows on.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Are there any messages in the DA server Event logs?