EventID 40966 in application event log after upgrading DA to 9.0.2

[Dani_Schwarz]

Hi all

We've upgraded our DA server, a few Archiving sites and our Journaling site to version 9.0.2 some days ago. We still have to upgrade the left Archivng sites.

Since the upgrade of the DA I get the following error event in my application event log of the DA server at least once a day.

Event Type: Error
Event Source: Enterprise Vault
Event Category: Admin Service
Event ID: 40966
Date:  5/18/2011
Time:  10:55:10 PM
User:  N/A
Computer: SRP01884WN
Description:
A program fault has raised an exception.

Exception: Invalid EntryId format
Diagnostic:
Type: System.FormatException
Reference: RefreshBackupLocations

Command Line: "D:\Program Files\Enterprise Vault\AdminService.exe"
Application Domain: DefaultDomain
Process Id: 1188
Thread Id: 4404
Stack Trace:    at KVS.EnterpriseVault.Common.UrnParser.ParseEntryId(String entryId, EntryIdInfo& parsedId)
   at KVS.EnterpriseVault.Common.UrnParser.GetEntryIdInfo(String entryId)
   at KVS.EnterpriseVault.Directory.DirectoryDBAccess.GetOpenSqlConnection()
   at KVS.EnterpriseVault.Directory.DirectorySP.GetBackupLocations()
   at KVS.EnterpriseVault.Management.SystemServerManager.KVS.EnterpriseVault.Interop.IAdminExtension.RefreshBackupLocations()

I don't really know where to start with and cannot find any information on Symantec website.

[TonySterling · Accepted solution]

Hey ya Dani,

This is for the EV Admin service on the DA server, right?  I don't think you are using the DA server to do archiving are you?  If not, just stop the EV Admin service, it doesnt need to run on the DA server.  :)

Cheers,

[TonySterling]

Also, EV on the DA server is the same version of EV as your other EV servers isn't it.