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How to delete a search in DA that is being accepted for Legal Hold

Hi

EV 9.0.2

Have some massive searches in DA (e.g. 26 million items) in a case that has "put items on Legal Hold" ticked.

Accepting these results is taking too long.

I want to safely stop accepting the results.

Can I simply uncheck "put items on legal hold" and then delete the case?

Does this mess up anything in SQL? e.g. what happens to the items that have already been accepted? Will legal hold be lifted from them?

Is this a safe method of accomplishing what I'm trying to do?

thanks

1 Solution

Accepted Solutions
Accepted Solution!

Thanks, logged a case with

Thanks, logged a case with Symantec, they advised there's no good way except to let the case finish accepting.

View solution in original post

3 Replies

As you stated, uncheck Legal

As you stated, uncheck Legal Hold and delete the case.  It will clean up after itself.

One thing you might want to

One thing you might want to do is make sure the SQL Maintenance is being ran on the customer database.

 

How to automatically back up and perform recommended maintenance for Enterprise Vault SQL databases

Article:TECH74666  |  Created: 2009-01-19  |  Updated: 2014-03-31  |  Article URL http://www.symantec.com/docs/TECH74666

 

 If you want to do it manually you can follow this TN:

Recommended Steps to Manually Rebuild SQL Indexes for Enterprise Vault and Accelerator Databases

Article:TECH136841  |  Created: 2010-01-21  |  Updated: 2012-04-17  |  Article URL http://www.symantec.com/docs/TECH136841

This should help with performance .

https://www.linkedin.com/in/awsterling/
Accepted Solution!

Thanks, logged a case with

Thanks, logged a case with Symantec, they advised there's no good way except to let the case finish accepting.

View solution in original post