cancel
Showing results for 
Search instead for 
Did you mean: 

Refining search results with Advanced Search in DA

Hi all. Hopefully there is a way to accomplish what I am trying to do.

I know some results contain "Office" and some results contain "Office Depot". Is there a way to get all the items that contain "Office" EXCEPT those that contain "Office Depot"

I created an advanced search like below, but it doesn't work

 

 

SubjectOrContent NOT CONTAINS '"office depot"' 
And
SubjectOrContent CONTAINS 'office'
 
 
 
When I apply this advanced search, I actually get items that contain "Office Depot". Not only that, it highlights "Office Depot" as if it is mocking me.
1 Solution

Accepted Solutions
Accepted Solution!

I just did some testing and

I just did some testing and it worked as expected.  The rule I built was

SubjectOrContent NOT CONTAINS '"resource failure"'
And
SubjectOrContent CONTAINS 'failure'

and only failure showed, no "resource failure" mocking me.  wink

What version of DA and EV?

https://www.linkedin.com/in/awsterling/

View solution in original post

6 Replies
Accepted Solution!

I just did some testing and

I just did some testing and it worked as expected.  The rule I built was

SubjectOrContent NOT CONTAINS '"resource failure"'
And
SubjectOrContent CONTAINS 'failure'

and only failure showed, no "resource failure" mocking me.  wink

What version of DA and EV?

https://www.linkedin.com/in/awsterling/

View solution in original post

EV and DA are Version 9 SP2

EV and DA are Version 9 SP2

Thank you for testing.   Also

Thank you for testing.

 

Also in my case, the "office depot" match that was Not supposed to be matched got matched and highlighted right in the subject of the message.

You didn't by chance search

You didn't by chance search for office depot in any other searches did you?

https://www.linkedin.com/in/awsterling/

nope   but I just went and

nope

 

but I just went and deleted all possible advanced searches

 

I then createed a new advanced search, even less complex one.

SubjectOrContent NOT CONTAINS '"office depot"'

 

The sucker returned a bunch of results including a message with "Office Depot" in the subject.

 

And it highlighted "Office Depot" to mock me again  :)

That is bizarre!  I tried

That is bizarre!  I tried both Advance Search and a Marking Rule and both worked as expected. 

I would recommend you open a case with Support and let them take a look as I can't reproduce this. 

https://www.linkedin.com/in/awsterling/