11-22-2011 01:15 PM
Hi all. Hopefully there is a way to accomplish what I am trying to do.
I know some results contain "Office" and some results contain "Office Depot". Is there a way to get all the items that contain "Office" EXCEPT those that contain "Office Depot"
I created an advanced search like below, but it doesn't work
Solved! Go to Solution.
11-23-2011 10:36 AM
I just did some testing and it worked as expected. The rule I built was
SubjectOrContent NOT CONTAINS '"resource failure"'
And
SubjectOrContent CONTAINS 'failure'
and only failure showed, no "resource failure" mocking me.
What version of DA and EV?
11-23-2011 10:36 AM
I just did some testing and it worked as expected. The rule I built was
SubjectOrContent NOT CONTAINS '"resource failure"'
And
SubjectOrContent CONTAINS 'failure'
and only failure showed, no "resource failure" mocking me.
What version of DA and EV?
11-23-2011 10:44 AM
EV and DA are Version 9 SP2
11-23-2011 10:48 AM
Thank you for testing.
Also in my case, the "office depot" match that was Not supposed to be matched got matched and highlighted right in the subject of the message.
11-23-2011 10:59 AM
You didn't by chance search for office depot in any other searches did you?
11-23-2011 11:36 AM
nope
but I just went and deleted all possible advanced searches
I then createed a new advanced search, even less complex one.
SubjectOrContent NOT CONTAINS '"office depot"'
The sucker returned a bunch of results including a message with "Office Depot" in the subject.
And it highlighted "Office Depot" to mock me again :)
11-23-2011 12:32 PM
That is bizarre! I tried both Advance Search and a Marking Rule and both worked as expected.
I would recommend you open a case with Support and let them take a look as I can't reproduce this.