OK, I have produced a DA search (EV and DA 8.0.4), and it has the data I need to present to the legal dept. I first went to the bottom of the Review tab and selected the copy icon. I specified a local drive (C:) and created a folder for it. There was no out put in it. I then went to export this data from the case, and selected the same folder to place the data into. The export stated that it completed successfully with 818 items, however, there is still no output in the folder.
Please help me as I need to get this data to them today!
The output file is relative to the DA server. Check the C:\ folder on the DA server. There should be a folder created that is the name of the export.
Still not working, even after the antivirus exemption. My client is logging in as EV SVC Admin, does this account have enough rights to export data? It says that it completed successfully, but no visible output in the folder.
run a procmon to see the files get exported and see what happens to the files, look at the msg and PST file
First of all Copy option is Review tab doesn't allow you to copy item on the Local Drive. The use case for this option is basically to copy out items across folders .
DA Export / Production page is the only option to get the data out from the system. What is the status you are seeing there for your Export Run in your DA Client? On your local drive to DA Server, DA creates the Folder with same name as the export run name. This folder will get created under the location that you have specified while creating the Export run.
Hope this helps.