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Discovery Accelerator

Discussion Posts

Resolved! Discovery Accelerator: How to mark as Privileged?

Hi, I am an admin with no formal training on DA (v10) and neither do our legal team. Yes I know, I know, unfortunatly, I don't control the purse strings! Anyway, we have got as far as creating a case, searching and the legal team are in the process o...

Woter by Level 3
  • 536 Views
  • 2 replies
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Resolved! Discovery Accelerator Database Connectivity Issue

I have an issue with an EV 9 environment. The client migrated databases to another SQL server over the weekend, and while the EV servers have been reconfigured without an issue, I have a problem with the Discovery Accelerator server. Firstly I could ...

AlanJ by Level 4
Partner Accredited Certified
  • 2041 Views
  • 8 replies
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Resolved! CA and DA service account permissions/roles

Hi, EV/CA/DA 9.0.2 I am not sure why, but the VSA was set up historically in CA/DA as a user with high level rights. e.g. CA - Super User - Application        DA - Discovery System Admin As part of locking down permissions, I would like to remove the...

goatboy by Level 6
  • 418 Views
  • 4 replies
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Resolved! DA seach terms and special characters

Hello, We recently had a case where we were asked to search for the term (2%) regarding a legal case, the problem is that the % is ignored and every "2" becomes a hit. I do not see mention of special characters in the review guide but was wondering i...

Vikes_2 by Level 6
  • 715 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot assign Case Roles in Discovery Accelerator

I have recently installed Discovery Accelerator in my existing Evault environment and I am unable to assign Case roles to users in the Accelerator client. I have the Discovery System Admin role and I can assign application roles to other users but I ...

Resolved! Can DA export data to PST based on user

Hi All EV 9.0 sp3 and DA 9.0 sp3   Is it possible when you do a search on say 10 users and all there email sent\received that when you export the data to PST the data that is exported is separated into a PST per user At the moment the exported PST co...

Resolved! Change DA to work SSL?

Hi all, My customer is interested to change the way they work with EV and DA to be SSL. While in EV - we just switched the site from http to SSL (created certificates before of course ), I cannot see any SSL option in the Discovery Accelerator  web g...

Resolved! DA and FSA - Legal Holds

Hi Running EV/DA9.0.2 I am wondering what strategies are used when putting FSA items on legal hold. Is there any mechanism to find FSA data in a DA search besides using file name? Let's say I plan on archiving a bunch of items in "Folder A" on my fil...

goatboy by Level 6
  • 431 Views
  • 3 replies
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Resolved! Searches in "to be paused" state

Hi, We recently moved servers and upgraded to 10.2.  There were 2 searches in progress at the time, and now they both are sitting in queue with the status of "To Be paused".  Neither the owner of the searches nor  the admin (me) can do anything to mo...

Viewing Internet Header in Seraches and Exports

When messages are exported (in our case original Exchange .msg format) where or how do you view the orignal internet routing metadata. When we look at the properties we see the basic creation date ect.. but have a need to actually see the email messa...

Bobc by Level 4
  • 324 Views
  • 1 replies
  • 1 kudos