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Discovery Accelerator

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Resolved! Discovery Accelerator - Hits vs Export Items - Part 2

Hello, I posted a question related to the title before but things have changed since my last post, I upgraded from 8 to 9.  I am now running EV9 SP3 and DA 9 SP3.  When the customer attempts an export she finds that the total number of export items i...

Resolved! Has anyone seen this on a DA9 SP4 -> DA10 SP1 Upgrade?

I did an upgrade from DA2007 SP6 -> DA9 SP4 -> DA10 SP1 When attempting to do the final service upgrade, it failed with APP AS - Customer ID: 0 - Failed to update database. System.Data.SqlClient.SqlException: Violation of UNIQUE KEY constraint 'IX_t...

JesusWept3 by Level 6
Partner Accredited Certified
  • 1 replies
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Resolved! Lync Header information

Alright, but the header information is different. There is a "Participants" and a "Modes" field. How does it work with To/From custodians in DA?

Resolved! Upgrading Discovery Accelerator not happening

Hi, We upgraded EV from 7.5 SP5 to 8.0 SP5. During this, found Discovery Accelerator is not supported for 7.5 SP5 to 8.0 SP5. Hence tried reinstalling DA but of no use. Getting "The instance 'EVBADiscovery' is currently unavailable; an administrator ...

Enterprise Vault 9.0.4: Important Please Read

We discovered an issue with EV 9.0.4 (GA on 6/20/12, last week) - any customers who have already installed or upgraded to it will need to take action. We released a Late Breaking News (LBN) alert and have published a related technote. The existin...

Resolved! Strange Client Failure

We have a workstation (Windows 7) that we've installed the DA 8.0.2 in the past and it worked with no issues. Recently when the user starts the client the initial client window opens but is blank, and eventually just hangs. I have tried un-installing...

Bobc by Level 4
  • 5 replies
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Resolved! DA Audit Trail?

Is Audit Trail available in DA? For example, I changed the role and permissions, is it logged? Thank you.

patriot3w by Level 5
Partner Accredited
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Resolved! DA - Get Message-ID's?

Hello all, Is it possible in DA to find items, and export it to a list of some sort, that will show the exchange message-id also? I am aware of exporting to PST, and possibly to msg format, but I hope to find a way to generate a list which also inclu...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 1 replies
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Resolved! Missing files for enabling DA analytics

OK - I've searched and am totally lost.  I want to enable analytics in DA 10.x and have read through the "Installation" and "Administration" guides for DA.  The correct EV service account permissions are in place on the SQL server, the DA Admin page ...

Resolved! ediscvoery status results show 858

I ran the SQL query below (we do not have 'many' searches yet,   SELECT tc.[Name] AS 'Case Name', tis.[Name] AS 'Search Name', tis.StatusID, tis.RunDate FROM tblIntSearches tis JOIN tblCase tc ON tc.CaseID = tis.CaseID   I was looking for a status ...

Resolved! DA search discprencies

Hi Running DA 9.0.2 Have a situation where DA is returning more results in a search done in May 2012 compared to a search done in Mar 2012. The criteria of the search is identical and the date range is up to 2011 only. I can't figure out why. The dis...

goatboy by Level 6
  • 4 replies
  • 1 kudos

Resolved! "-1" error: The search has been abandoned due to an unrecoverable error. Could not find the specified Vault using the Directory Service. (0xc0041c5c)

Hi, running DA/CA 9.0.2 Have a frustrating issue where deleted archives that are selected in CA/DA cases/searches are returning this error: "-1" The search has been abandoned due to an unrecoverable error.   Could not find the specified Vault using t...

goatboy by Level 6
  • 9 replies
  • 1 kudos