I have tried the following to correct this problem: 1. Changing the port in the web.config files. Did not work. 2. Did a repair install. Did not work. 3. Uninstalled it, reinstalled it. Still does not work. Server details: SQL Server is unstal...
Hello, I am upgrading DA8 SP4 to DA8SP5 today Does the upgrade touch any of the Enterprise Vault SQL Server databases? Right now I plan to only backup the DA SQL Server databases. Thank you.
HI, I have successfully synchronised a user in the custodian manager website however when trying to add the user to a search from within a Case in the client I cannot find the user. He can be added manually in Custodians > New Target but I thought t...
Hi - we're looking to move from BCC Journaling to Envelop Journaling into EV where we use CA and DA. We've been using BCC Journaling for quite a while, but I understand that BCC is not available in the new version of Exchange. I'm looking for anyon...
Hi, Just a quick question to see if anyone has implemented any work-arounds to the duplication caused by having multiple journal mailboxes in Exchange. An idea that has been passed around (from Symantec consultant) is to point Exchange to a singl...
Hello, I did a fresh install on EV8/DA8 SP4 in the lab to prepare for an upgrade. After the install was complete I found that the EV Accelerator Manager Serivce will not start. The message received is "Could not start the Enterprise Vault Accelerat...
We have recently upgraded our EV/CA/DA environment to 9.0.2 from 8.5, and new highly specd 2008 64bit VMs. We are not finding an improvement in DA search speed (not sure about CA). I am reviewing the DA 9 Best Practices guide (http://tinyurl.com/c7k...
We've been battling an Analytics issue for quite some time now and I thought I'd post on here to see if anyone can help. When we enable Analytics on a case, sometime it works and sometimes it doesn't. Today it's not working and is just stuck at "Wa...
Hallo everyone, I can't create cased in DA. It can't find any Vault Stores. If I try to synchronise manually I get two Error Events in the Event log: EventID: 302: APP AT - Customer ID: 3 - An Error has occured when inserting Site to be search on. Sy...
I was about to start the upgrade of our Compliance Accelerator server when the supported upgrade path struck me so I decided to go back and check the DA server. In my desire to get our EV environment upgraded to 10.x, I mistakenly read the upgrade pa...
Is it OK to export Compliance/Discovery Accelerator searches directly to a network share? I seem to remember reading that best practice is to export to local disk. Is there any issues doing this? e.g. is the export just a bit slower? Thanks
Hello, We had to do a search with more the 10.000.000 hits. After the system found all the hits a pressed acceptance with the expection the system will write the legal hold entry very fast in the system and the items are save. Now 2 weeks ago we ha...
Hello, Our legal team has requested we perform discovery using a proximity operator. Specifically two words that appear within 3 words of each other. I have read I could use NEAR, but that limits the proximity to 50 words which is not suitable at t...
well, i said it too soon. the issue is still not resolved and even stranger. Two other users can retrieve the found emails. But one particular cannot! I even tried from different computers and the result is the same. Something wrong with this particu...
Hi Gurus out there, We upgraded EVDA from 9.0.2 to 10 lately. Now I can't retrieve accepted messages for review. When I tried to do so (16 messages only), I got "No items match the current filter. Please modify the filter or try again later". I am st...
DA only produces in limited formats (native, PST or HTML). What are most people doing for production when PDF or TIFF output is requested?
I heard that there is a new feature in EVDA Rel 10 that legal holds can be applied by custodian. Can anyone elaborate on that? I search the forum and couldn't find detail information. I basically want to apply holds to emails to select custodians wit...
We are applying legal holds to emails to/from identified custodians via DA case searches. These search hits will not be reviewed or exported. But it seems that case searches bring the search results to DA database, which is not required for our purpo...
I wanted to check with the community on deleting vault stores when you have Discovery Accelerator in the environment. I would like to delete two vault stores that were used as tests a long time ago. One of the vault stores is completely empty but the...
I have a requirement to delte a search the DA clerk doesn't require any longer - how can this be accomplished. I don't see any options in the Client....is there a SQL query that can do this? I can reject(and abandon), prior to accepting the search bu...
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