I have a requirement to delte a search the DA clerk doesn't require any longer - how can this be accomplished. I don't see any options in the Client....is there a SQL query that can do this? I can reject(and abandon), prior to accepting the search bu...
Goal - To return discovery search items excluding a disclaimer seen in every email, while still returning an item contained in that phrase. Our e-mail MUST have a disclaimer stating "e-mail is subject to monitoring" However, if we perform e-discovery...
Does anyone know if Symantec will only be supporting a single e-Discovery product in the future? As of now; it seems like on of these products provide more features than others. However; each of them has something specific that the others don't have ...
Hi all, I'm installing a new test enviroment with Discovery Acelerator is happining the error 500 when I try open the configuration page. Below some lines of IIS trace ModuleNameIsapiModuleNotification128HttpStatus500HttpReasonInternal Server Error...
Is DA9sp2 supported with EV9sp3? I have heard that in EV version 9 that the Accelerator products will function as supported even if the (service pack level) version of EV is higher than the Accelerator version. Can someone confirm this is true and if...
When viewing the results of a search I got the above message on one of the results. Can anyone tell me what this means?
For exchange we want the client automactially logoff after 15 mins, is there any settings? Thank you.
Hi, We had Enterprise Vault 7.5 SP5 before we upgraded to 8.0.5 version. We have Enterprise Vault and SQL on MSCS and Discovery Accelerator and UCE in one box and CA in another box. Found we could not upgrade DA directly from 7.5 SP5 to 8.0.5 version...
Hi folks, is there a discrete process for ingesting a users .PST files for use with Discovery Accelerator(EV/DA9.2), without the contents showing up in the users mailbox? As in we don’t want them to know the .pst’s have been ingested? Does this mak...
I am running Discovery Accelerator and Enterprise Vault v8 SP4. When doing an Export from the Cases screen we are finding that the number of hits for a search does not equal the number of items exported. There are no export errors. In most cases t...
To/From User 1 – User 2 I need to run a search that will pull emails that were only sent to or from user 1 and user 2. When creating the search, no matter which way I try to add the users to the search, I don’t get email just between the two users. ...
So I was asked a couple questions by a paralegal about the button "Include Items already in review" and wanted to make sure my understanding of the answer was correct. I guess I don't understand why it would not capture items if they are already in r...
Hi all. We have a very large case in Discovery Acclerator, analytics for the case was enabled and has completed. We also have SQL reporting services installed, and the DA report templates have been uploaded. I can see that we can use the option to ex...
– I am experiencing an issue with Discovery Accelerator 9.0. It was working just fine until I selected the “stack” option. Now I am unable to navigate because I keep receiving error messages stating: “Exception handling failure: Unable to handle ex...
Hello, We just upgraded from 7.5 to 8.0 and when we attempt to add a user to the custodians or in address manager we get an error that the user exists but we cannot find them anywhere, I am guessing that they were part of older cases prior to upgradi...
I need to setup a number of users with the DA Client. I've configured their case role but they get the "you do not have permission to access the instance "xyz" error message. Does anyone know what the minimum access permissions are that a user needs...
Hello, I am running DA 8 SP3. Is anyone using Activity Directory synchronization for custodians? Are you syncing the entire directory? Also, when searching if a custodian is chosen will both the email address and display name be searched for that ...
It's been a while since I got this question but the same question have now come up again. If I remember correctly it is possible to create one case spanning multiple seperate DA installations. But I can't find any info about it in the documentation s...
Hi I have a client with EV9 exchange archiving and they have been using the 'medium' indexing since it's installation a year or so ago. They now have a need to undertake a thorough search of all their archives for particular information and ha...
Hi I have a client with EV9 exchange archiving and they have been using the 'medium' indexing since it's installation a year or so ago. They now have a need to undertake a thorough search of all their archives for particular information and have boug...
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