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Discovery Accelerator

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Resolved! DA Migration to 64bit Hardware Issue

Hello, followed the Technote on performing this with the actual SQL databases remaining where they are.  Only DA was moved from old to new Server.  The issue comes when editing the Customer database properties for the Customers Tasks Server as mentio...

Vidtec by Level 3
Partner Accredited Certified
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  • 3 replies
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Resolved! Adjusting the DA export html report

Hello, I am wondering if there is a way to adjust the output of the DA export html report? I have a request  for the report to show date, subject, author and recipient . Currently the report does not list the recipient. The search itself was for all ...

Vikes_2 by Level 6
  • 453 Views
  • 4 replies
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Resolved! Multiple DA-sites, next question...

Hello all, We have multiple (geographically decided) Enterprise Vault sites, each having their own DA-server. We will soon be upgrading to 8.05, then to 9.02. The EV-sites are called differently, and have different service-accounts, but they all are ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 507 Views
  • 3 replies
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Resolved! Multiple DA/EV-sites, 1 client?

Hello all, We have multiple (geographically decided) Enterprise Vault sites, each having their own DA-server. We will soon be upgrading to 8.05, then to 9.02 When on 8.05, I believe it should be possible to connect to the different DA-servers from 1 ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 207 Views
  • 1 replies
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Exporting BCC

We may be required to produce BCCs but DA won't export that data. At this point, I'm writing a script to pull it out of the HTML export but it's turning into a real pain. HTML is not a valid production method because it isn't searchable in any intell...

Resolved! e-discovery

I have a customer who is having Enterprise Vault 9.0.1 implemented. The customer would like to setup e-discovery for Exchange 8.0. What are the pre-requisites for E-Discovery? Is Exchange Journal Arhciving mandatory for E-Discovery?

vjose79 by Level 4
Partner Accredited Certified
  • 280 Views
  • 2 replies
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Resolved! Event 100 "EV Accelerator Manager"

Hello Guys,   I am seeing tons n tons of Event id 100 being logged on my DA server, any idea what might have caused this? I did a search and found this - http://www.symantec.com/business/support/index?page=content&id=TECH78231   After asking my Compl...

Resolved! Can't connect with DA Client 9.0.1

Hello,      We are trying to use the DA Client on our DA servers to connect and do some test searches.  By default when the client starts up it is trying to connect to Localhost (which seems right), however bombs out and reports that it cannot connec...

Resolved! Review Assignment for Multiple Reviewers

  Hello,   I'm fairly new to Discovery Accelerator and I'm a little confused about review assignment.   If I have a case with 100 discovered items and I have two reviewers assigned to that case, is there a way for both reviewers to see all 100 items ...

MikeB_ by Level 3
  • 543 Views
  • 3 replies
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Search terms not highlighted in preview pane

I am running Vault 8.0.4, DA 8.0.  I have a list of keywords, most of the hits for the DA search do not highlight anything in the Reading Pane.  I have verified that I have "Highlight search terms in reading pane" checked in the Preferences.  Doesn't...

Resolved! EV Indexing error

Hi All, EV and DA 7.0.  In performing DA searches, we started to see “items or content missing from index”, started an index rebuild but had to abandon due to the length of time it was taking, I'm talking months.  So we restored the index volume from...

LizA by Level 3
  • 340 Views
  • 4 replies
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Discovery Accelerator and conversation threads

I have a review of over 5000 messages.  I need to try and eliminate all messages in a particular "conversation" accept for the last email message in the conversation.  Is there a way to accomplish this?  

Resolved! Move a customer database to different sql server

is it possible to move a customer database to a new dedicated SQL server for discovery accelerator? Our current SQL service hosts the directory, fingerprint, journaling, archiving and customer databases. There is a total of 25 databases on this SQL s...

saiid by Level 2
Certified
  • 492 Views
  • 1 replies
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Resolved! DA8SP4 to DA9SP1 (How to Bypass 8SP5 and 9.0?)

Our current infrastructure is running DA8 SP4.  We want to upgrade to DA 9 SP1 but unfortunately, the compatibility guide says we can upgrade to DA9 SP1 from either DA8SP5 or DA9 base version. Being a pretty complex and elaborate DA setup we have, we...

SGF by Level 3
  • 425 Views
  • 4 replies
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Resolved! DA SQL Query for Searches

Hi, I was going through this post by Scanner, http://98.129.119.162/connect/de/articles/enterprise-vault-useful-sql-queries it has some really useful SQL queries. I remember seeing a DA SQL query for searches. When i ran that query it used to give me...

Thiyagu by Level 3
  • 1463 Views
  • 6 replies
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Resolved! DA Client 9.01 vs DA8.0SP4/SP5

Hello In preparation of upgrading our existing EV8.0SP4 and DA8.0SP4 environment to EV9.0SP1, we'd like to install the DA9.0SP1 client at users who now have the DA8.0SP4 client. Is that possible, ie will the DA9.01 client talk to a DA8.0SP4/5 server?...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 374 Views
  • 1 replies
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Resolved! New customer database for DA

Hi, I thought I remembered reading somewhere that it was a best practice to open new customer databases every so often... We were thinking to do it once a year. My question though is what happens to the old customer databases? They still show up in t...

Error message

I'm user of  the Discovery Accelerator V 9.0 After clcking "Printable" tab in Review set, following error message show up "Error:  Object reference not set to an instance of an object" (OS :Window 7.0) What to do ??

kwonkt by Level 2
  • 394 Views
  • 3 replies
  • 1 kudos

Resolved! DA search history report

We have a particular VIP user who needs to know anytime their email is searched in DA. We're hoping there was maybe a daily search history report in DA that we could provide them? Is that possible in DA -- and if so, how do we run it?   Any other tho...

Resolved! Corps vs. Corps of Engineers

Using Discover Accelerator (8), I just ran a pair of searches - one looking for occurrences of the word Corps and the other for "Corps of Engineers" (in quotes). The "corps" query returned 3 hits while "Corps of Engineers" returned 3080.  As I would ...

KeithL by Level 3
  • 846 Views
  • 3 replies
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