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Discovery Accelerator

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Resolved! EV-DA 10.0.4 - Printing or exporting email with BCC info

Unfortunately, we are required to send some information off today on an existing case or I would spend more time researching this ahead of time...   We have some emails in a case that we would like to print or export, including the BCC information.  ...

Resolved! DA client server mismatch 10SP4CHF1

Hello all, I'm running EV10SP4+CHF1 and DA10SP4+CHF1 installed. I cannot connect to the DA-server using the client.... I get the error: Cannot connect to server: Client version is 10.0.4.1107 and server version is 10.0.4.1106 I've installed several 1...

GertjanA by Moderator
Partner    VIP    Accredited Certified
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Resolved! Search terms for Discovery Accelerator

All, I am after a sanity check please.   For a Discovery Accelerator search I need to Search the following: Date Range 2006 - 2010 (this I have) To or from: Custodian1 or Custodian2 or Custodian3 (again this i have) Subject or content: keyword1 OR ke...

Resolved! EV Search report and Boolean operators

I have been asked to review an EV search report and I want to be sure what Boolean operators are represented in the search terms section of the report that span two lines on the report.  Questions about the sample report below: Are the recipients joi...

Resolved! DA searches just sitting doing nothing

Afternoon all, I'm a bit stuck with Discovery Accelerator, can anyne help EV and DA 10 Searches are configured and kicked off and the Status field just says 'Searching' but but there is no progress bar, and no hits Event log is literally filled with ...

Resolved! Search Criteria Questions

I being asked to provide searches for following criteria, Search String #1 has an query for within 4 words of the second criteria.    Search string #! (Search Term #1 or Search Term #2) w/4 (Search Term #3 or Search Term #4)   Search String #2 (Searc...

PD001 by Level 5
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Resolved! Error upgrading DA

Any suggestions on what I should do if I get this error when I try ot upgrade a database?   DELETE failed because the following SET options have incorrect settings: 'ANSI_PADDING'. Verify that SET options are correct for use with indexed views and/or...

Resolved! Installing DCS?

I can start a new post if needed but figured I would try asking here first since it's relevant to the thread... Is it just me, or is finding the actual DCS install more difficult than it should be?  When I search for EV DCS I typically come up with D...

Resolved! DA Search Term examples

How do I do a "And\OR" search in DA? What if the term has multiple words, do I need to put in quotes?

PD001 by Level 5
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Resolved! Discovery Accelerator discontinued

I believe that Discovery Accelerator will be discontinued end of Dec 2013. Is that true? If not, where can I find further information about this product for future release. Ajay

oraclexml by Level 3
Partner Accredited
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Resolved! EV Discovery Accelerator - Reports Requesting Credentials

A quick-fire question: Each time I run a report for the first time from within the EV DA Client (10.0.4), I am requested to enter the credentials to connect to the SQL Reporting Server.  I enter the same credentails as the user I am logged on as and ...

SYMAJ by Level 6
Partner Accredited
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Resolved! EV Discovery Accelerator - EV Versions

After reviewing the requirements for EV base software (Services or API) to be installed prior to EVDA I am not 100% as to the versions allowed. I have an EV server running 10.0.1, which will be upgraded to 10.0.4 over the coming months.  I will be in...

SYMAJ by Level 6
Partner Accredited
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Resolved! Order of upgrade for DA 10.0.4?

Just reading Upgrade instructions for 10.0.4. On page 34 it states;  Order of upgrade in an environment with Compliance Accelerator or Discovery Accelerator If the Enterprise Vault environment that you are upgrading includes Compliance Accelerator or...

Resolved! Upgrade of customer DB fails when installing 10.0.4 CHF1

I just upgraded my Enterprise Vault environment to 10.0.4 CHF1 and have run into an issue when upgrading the DA customer DB's. The DA database is hosted on a SQL 2005 standard edition server. When attempting to upgrade the cusomter DB's I get the fol...

BigPhil by Level 5
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Resolved! Discovery Accelerator search results inaccurate

We continue to experience inaccurate results which consist of items for a non-selected user that does not meet the criteria in the search.  We have tested with two different searches that produce very different results.  We use the following search c...